At Innovate Sphere Tech, we aim to provide high-quality services and products. This Return and Refund Policy explains how returns, refunds, and cancellations are handled.
1. Eligibility for Returns
Since we primarily deal with digital services/products, returns may only be applicable under specific conditions such as:
- Duplicate payment
- Service not delivered as described
- Technical errors resulting in non-access to purchased services
Physical products (if applicable) must be unused and in original condition to qualify for return.
2. Refund Policy
Refunds may be issued in the following cases:
- If the service/product was not delivered
- If a billing error occurred
- If the service was not as described and verified by our team
Approved refunds will be processed to the original payment method within a reasonable timeframe (typically 5–10 business days).
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after purchase
- Partial use of services
- Violation of our Terms and Conditions
- Failure to provide required information for service delivery
4. Cancellation Policy
Orders or services may be canceled before they are processed or delivered. Once processing has started, cancellation may not be possible.
5. Refund Process
To request a refund, please contact us with your order details. Our team will review your request and respond within a reasonable timeframe.
Email: [email protected]
6. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Updates will be posted on this page.